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Revolution slider stop showing image after upgrade

This topic has 12 replies, 3 voices, and was last updated 10 years, 4 months ago ago by Eva Kemp

ataxel

Participant

July 13, 2014 at 16:23

I upgrade the theme with the last revolution slider upgrade (4.5.9)
and picture aren’t showing anymore. I build another one from scratch and pictures aren’t there neither.

#9675 Copied

11 Answers

Eva Kemp

Support staff

July 13, 2014 at 18:12

Hello,

Please provide us with the FTP and admin panel credentials in Private Content.

Regards,
Eva Kemp.

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ataxel

Participant

July 13, 2014 at 19:11

User: 8themes
PW: i,Op:En@

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Robert Hall

Support staff

July 14, 2014 at 06:31

Hello,

Please provide us with link to the page and wp-admin access.

Regards,
Robert Hall.

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ataxel

Participant

July 14, 2014 at 14:57

Here they are. Sorry for my mistake…

Please, contact administrator
for this information.

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Eva Kemp

Support staff

July 14, 2014 at 15:20

Hello,

Sorry, but we are unable to log in to wp-admin panel as the credentials are incorrect.
Please check them.
Thank you.

Regards,
Eva Kemp.

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ataxel

Participant

July 15, 2014 at 15:28

Oups. I did it twice ? Well I check it out this time

Please, contact administrator
for this information.

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Eva Kemp

Support staff

July 15, 2014 at 16:03

Unfortunately it’s still incorrect.
Could you please set the password without any special symbols?
Thank you.

Regards,
Eva Kemp.

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ataxel

Participant

July 15, 2014 at 17:05

Again

Please, contact administrator
for this information.

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Eva Kemp

Support staff

July 15, 2014 at 17:24

Thank you for resetting the password.
I’ve checked your site and Revolution Slider settings. Everything seems to be fine, but this issue persists with default “Twenty Fourteen” theme too. So this problem isn’t related to our theme. We recommend you to contact Revolution Slider support team. They should advise you some solution.

Regards,
Eva Kemp.

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ataxel

Participant

July 15, 2014 at 18:08

Thank you for coming back 3 times…
As for now, because I have bugs and think it’s not related to your template but maybe other plugins, I’ll rebuilt my whole site with care. First thing i’ll test is the revolution slider on clean install. If bug persists with that I’ll be back 😉 but not without having test it with default theme or sending support request to revolution slider.

I appreciate your amazing Support!

LP( *

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Eva Kemp

Support staff

July 15, 2014 at 18:13

You’re welcome.

If you need more help don’t hesitate to contact us.

Regards,
Eva Kemp.

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Tagged: persuasive, revolution slider, seo friendly, stop showing image, upgrade, wordpress woocommerce
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