Return to previous page

Revolution Slider stuck on first slide - by GetNatalie

This topic has 10 replies, 3 voices, and was last updated 9 years, 6 months ago ago by Robert Hall

GetNatalie

Participant

May 4, 2015 at 21:37

Hi there,

I went on the site today to add some images to the revolution slider, however, even though I have added several slides the slider won’t change from the first slide. It’s not even showing the navigation buttons. It looks more like a header image.

I updated the plugin and the theme is up to date. Please advise as I have to finish this asap for my client.

Please, contact administrator
for this information.

#61516 Copied

9 Answers

Eva Kemp

Support staff

May 5, 2015 at 08:30

Hello,

You forgot to provide wp-admin panel url.
Please write it.

Thank you.
Regards,
Eva Kemp.

#61573 Copied

GetNatalie

Participant

May 5, 2015 at 15:22

http://www.bestofultimateevents.com/wp-admin

Also, the navigation won’t open on the mobile view.

#61764 Copied

Robert Hall

Support staff

May 5, 2015 at 15:44

Hello,

1) Please update Revolution Slider to the latest 4.6.91 version.
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.
2) As I see mobile menu working perfect now. Please see screenshot: http://prntscr.com/71t7ld

Regards,
Robert Hall.

#61771 Copied

GetNatalie

Participant

May 7, 2015 at 02:16

Uploaded the new plugin but neither still work!

#62284 Copied

Robert Hall

Support staff

May 7, 2015 at 09:04

Hello,

I’ve created test slider and it’s working fine. You can change it on Home Page and check.
Please try to recreate your own slider again and check this issue.

Regards,
Robert Hall.

#62337 Copied

GetNatalie

Participant

May 20, 2015 at 05:40

I created a whole new slider now and this is all that shows on the front end. Please fix this!

http://www.bestofultimateevents.com

I can’t keep wasting time creating new sliders for nothing.

#64872 Copied

Eva Kemp

Support staff

May 20, 2015 at 09:46

Hello,

Please update all required plugins to the latest versions https://www.8theme.com/download-plugins/ .

Thank you.
Regards,
Eva Kemp.

#64920 Copied

GetNatalie

Participant

May 28, 2015 at 15:00

I have the latest revolution slider installed. Visual Composer is due for an update but I don’t see it in your plugin updates page.

This has been going on for weeks now. And menu still doesn’t open on mobile. A person shouldn’t have to wait this long for a theme issue to be fixed.

I am not asking for a customization all I need is the theme I purchased to work properly.

#66682 Copied

Robert Hall

Support staff

May 28, 2015 at 16:06

Hello,

The problems causes by Huge IT Video Gallery plugin. Please deactivated it and check your site.

Regards,
Robert Hall.

#66712 Copied
Tagged: best selling, revolution slider, seo friendly, stuck first slide, woocommerce themes
Viewing 10 results - 1 through 10 (of 10 total)