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Revolution Slider Video - by Baris - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 3 years, 7 months ago ago by Robert Hall

  • Avatar: Baris
    Baris
    Participant
    May 4, 2021 at 08:30

    Hello dear Support,
    I added a self hosted Video but video plays without sound.
    Is there any settings for that?
    Could you help me please?

    Please, contact administrator
    for this information.
    #286268 Copied Theme version: 7.2.8 WooCommerce version: latest
    1 Answer
    Avatar: Robert Hall
    Robert Hall
    Support staff
    May 4, 2021 at 18:21

    Hello

    Thank you so much for contacting us!

    First of all keep in mind that if you wants to maintain the autoplay of videos, the videos will need play without sound. This is because almost all browsers don’t allow autoplay videos with sound.

    it seems you added your video as a background, background-videos does not show controls, please add your video as a Video Layer instead.

    If still facing any issue contact with Revolution Slider Customer Support.
    https://www.themepunch.com/support-center/essential-grid

    Robert Hall

    #286329 Copied
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