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Revslider problem still on, the close video button works when Preview

This topic has 2 replies, 2 voices, and was last updated 7 months, 1 weeks ago ago by Rose Tyler

lorence

Participant

May 13, 2024 at 04:46

Hi There,

My last topic Revslider problem have been end, and it’s successed to import Sneakers slider2, and when i test, the close button works, but when i update it to our homepage and select that Mould, the button won’t work, you can test now, I still using that Mould now. Please Try to find out the problem and help to figuage it out. Thanks

#394877 Copied Theme version: 9.3.9

1 Answer

Rose Tyler

Support staff

May 13, 2024 at 07:18

Hello, Lorence,

Thank you for reaching out to us regarding the issue you are experiencing with the Revslider on your homepage. We appreciate your detailed description of the problem, and we understand how important it is for the close button to function correctly.

Here is a video from your home page of what exactly we see right now – https://gyazo.com/5f567a4813fdd98b43edaf8654021671 (Chrome browser).

Also, you can update the Slider plugin. Download the archive from this page – https://www.8theme.com/downloads/
Go to Dashboard > Plugins > Add new > Upload plugin > Choose plugin (downloaded from https://www.8theme.com/downloads) > Install now > click on “Replace current with uploaded” and the plugin will be updated on your site.

Best Regards,
8Theme’s Team

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