Row Fullwidth does not work - by Eden_Lozano

This topic has 8 replies, 3 voices, and was last updated 7 years ago ago by Rose Tyler

  • Avatar: Eden_Lozano
    Eden_Lozano
    Participant
    November 8, 2017 at 07:35

    I bought the license to use version 4.11.
    But this version is not working the Row Fullwidth option because of the active option WIDTH SITE.
    Can you remove this option from version 4.11?

    See the images:
    http://tinypic.com/r/2prxwzq/9
    http://tinypic.com/r/15fhi0p/9
    http://tinypic.com/r/106dmbo/9

    7 Answers
    Avatar: laranz
    Laranz
    Participant
    November 8, 2017 at 08:04

    Hi,

    Edit that particular row in the backend, and choose the row stretch option to enable the full width row.

    Screenshot for better understanding: http://take.ms/Uhrd2

    Let us know,

    Thanks,
    laranz.

    Avatar: Eden_Lozano
    Eden_Lozano
    Participant
    November 8, 2017 at 11:43

    Messages in private content.

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2017 at 13:57

    Hello,

    Please provide wp-admin access in Private Content (visible only for our technical support).

    Regards

    Avatar: Eden_Lozano
    Eden_Lozano
    Participant
    November 8, 2017 at 14:18

    Private Message

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2017 at 14:44

    Hello,

    Do you use CDN or Cloudflare?
    Seems Chrome and FF browsers block some scripts of Cloudflare. Sarafi does not do this and your site looks fine http://prntscr.com/h7sc2q
    Contact Cloudflare support to fix the problem.

    Regards

    Avatar: Eden_Lozano
    Eden_Lozano
    Participant
    November 8, 2017 at 23:30

    Hi!!! I removed the cloudflare from my site and it still does not work fullwidth.
    Help me please.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 9, 2017 at 09:39

    Hello,

    Please try to clear cache and check, because I do not see the problem more on your site https://prnt.sc/h84w3l

    Regards

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