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Royal core plugin error - by gladium144 - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 4 years, 7 months ago ago by Olga Barlow

gladium144

Participant

May 25, 2020 at 11:48

Hi,

I have 2 Royal and I like it very much. On the last one I acquired now it gives me an error
Fatal error: Uncaught Error: Call to undefined function et_get_static_blocks() in /home2/sservict/public_html/negozio/wp-content/plugins/royal-core/inc/shortcodes/etheme_products.php:227 Stack trace: #0 /home2/sservict/public_html/negozio/wp-content/plugins/royal-core/inc/shortcodes.php(79): require_once() #1 /home2/sservict/public_html/negozio/wp-includes/class-wp-hook.php(287): royal_shortcodes_init(”) #2 /home2/sservict/public_html/negozio/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #3 /home2/sservict/public_html/negozio/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #4 /home2/sservict/public_html/negozio/wp-settings.php(540): do_action(‘init’) #5 /home2/sservict/public_html/negozio/wp-config.php(91): require_once(‘/home2/sservict…’) #6 /home2/sservict/public_html/negozio/wp-load.php(37): require_once(‘/home2/sservict…’) #7 /home2/sservict/public_html/negozio/wp-admin/admin.php(34): require_once(‘/home2/sservict…’) #8 /home2/sservict/public_html/negozio/wp-admin/plugins.php(10 in /home2/sservict/public_html/negozio/wp-content/plugins/royal-core/inc/shortcodes/etheme_products.php on line 227

I tried to uninstall and load the latest version but this error always remains.
Thanks

Please, contact administrator
for this information.

#238692 Copied Theme version: Royal 6.2 WooCommerce version: 4.1.1

5 Answers

Olga Barlow

Support staff

May 25, 2020 at 22:06

Hello,

Problem was related to your changes in child theme. Check site now.
If you want to edit styles of the parent theme copy just style to child theme, for example http://prntscr.com/snnzvg Don’t copy whole style.css file from parent theme to child!

Regards

#238759 Copied

gladium144

Participant

May 26, 2020 at 06:18

Ok Olga. If I purchase a product, however, I cannot select the payment method and put the check on privacy.
Thanks

#238778 Copied

Olga Barlow

Support staff

May 26, 2020 at 18:19

Hello,

I don’t see it even with the default WooCommerce theme Storefront https://gyazo.com/86e1444ed2b3d1a0f0dd74fd87e0a382 So, our theme is not the reason of the problem and we can’t help you, unfortunately. Try to disable third-party plugin and check if it helps. If not then contact WooCommerce plugin support.

Regards

#238843 Copied

gladium144

Participant

May 27, 2020 at 07:04

hi,
I have set as Royal theme and deactivated Royal child. Now works. Thanks anyway

#238913 Copied

Olga Barlow

Support staff

May 27, 2020 at 07:53

Hello,

Glad to hear that problem has been resolved.
Feel free to contact us if you have any other questions.

Regards

#238920 Copied
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