This topic has 10 replies, 4 voices, and was last updated 8 years, 4 months ago ago by Robert Hall
Hello Team,
we use royal theme and we have some issue with products, the product image doesn’t show the zoom, and doen’t open in the lightbox, and the galery shows images belows and not in carousel. We activated all this functions in theme options, but it doesn’t work.
We hope you can help us,
best Michael
Hello,
Did you make changes in original theme files?
Also please make full backup of the site and provide us with FTP credentials in Private Content.
Regards,
Robert Hall
Hello Robert,
thanks for helping me out, we didn’t any template changes,
Best Michael
Hello,
FTP credentials are incorrect.
Please check them.
Regards,
Rose Tyler.
sorry, now it works
Hello,
Sorry, but still incorrect.
331 Password required for loraimeat
530 Login incorrect.
Please check.
Regards,
Rose Tyler.
ok I changed the password
Hello,
I’ve reuploaded files in the the wp-content/themes/royal/woocommerce directory.
Please check single products now.
Best regards,
Jack Richardson.
Hello Jack,
thanks a lot, now it works
Best Michael
Hello,
You’re welcome!
Regards,
Robert Hall
Tagged: gallery, royal shop, single product images, themes, woocommerce, wordpress
The issue related to '‘Royal Shop Single Product Images and Galery doesn't work’' has been successfully resolved, and the topic is now closed for further responses