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Royal Theme: admin page HTTP ERROR 500 - by Yuliasnisnk

This topic has 4 replies, 3 voices, and was last updated 7 years, 6 months ago ago by Laranz

Yuliasnisnk

Participant

June 13, 2017 at 20:37

Hi guys!
We have bought the Royal Theme.
After activation, we can not enter to the admin page. It shows “HTTP ERROR 500”
The problem is not with our web site, the default WP is working normally. This is your Royal Theme is not working. Please advise on this issue.

#165663 Copied Theme version: Royal

3 Answers

Amzy Leel

Participant

June 14, 2017 at 05:32

Hello,

we need your wp-admin login details and FTP/cPanel login details to check this.

#165681 Copied

Yuliasnisnk

Participant

June 16, 2017 at 18:27

please check the private content of this message

Please, contact administrator
for this information.

#165940 Copied

Laranz

Participant

June 19, 2017 at 04:17

Hi,

Now I tried to login in to the site, and didn’t see any 500 server error with the Royal theme, is this issue fixed?

HTTP 500 errors are caused by servers, it could be due to any reasons ( there are so many things that trigger that error ) to find what cause the issue, please login to your server and check the server error log. If you don’t have permission to view that, contact your host and they will check that for you. Pass us the thing that errorlog, and we can fix the issue according to that.

Let us know,

Thanks,
laranz.,

#165985 Copied
Tagged: admin page, http error 500, royal theme, woocommerce, wordpress themes
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