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Royal Theme Fonts and Navigation Bar Scroll

This topic has 8 replies, 2 voices, and was last updated 6 years, 2 months ago ago by Rose Tyler

Su Flo

Participant

September 14, 2018 at 09:33

Dear 8Theme,

We have a question in the private content and hope you can help.

BR, Su.

Please, contact administrator
for this information.

#199468 Copied

7 Answers

Rose Tyler

Support staff

September 14, 2018 at 09:57

Hello,

Likely it is the effect of cache. Please, clear the cache.
What device and browser do you use?
Provide us with your site URL, temporary wp-admin and FTP access.

Regards

#199471 Copied

Su Flo

Participant

September 14, 2018 at 10:03

Hi Rose,

Credentials in the Private Content.

Please, contact administrator
for this information.

#199474 Copied

Rose Tyler

Support staff

September 14, 2018 at 10:11

Hello,

Thanks for Wp-admin access. Provide site URL and FTP hostname, FTP username, FTP password also.
Did you clear cache (browser, plugin, server)?

Regards

#199475 Copied

Su Flo

Participant

September 14, 2018 at 10:16

Hi Rose,

all in PC for you now. Cleared cache, still the same.

BR, Su

Please, contact administrator
for this information.

#199476 Copied

Rose Tyler

Support staff

September 14, 2018 at 10:26

Dear @Su Flo,

It is strange, but I’ve checked your site on a few different browsers on different apple devices but there are no mentioned problems.

Regards

#199477 Copied

Su Flo

Participant

September 14, 2018 at 15:52

Hi Rose,

Have you tried the Apple Ipad Pro, which is what many of our clients are now using?

BR, Su.

#199488 Copied

Rose Tyler

Support staff

September 17, 2018 at 15:37

Hello,

We do not have Apple Ipad Pro, but we tested your site on Ipad.
Do you have problems on Apple Ipad Pro only? Do you use the Safari browser? What version of browser do you use?

Regards

#199570 Copied
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