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Royal Theme Installation - by Tramexa - on WordPress WooCommerce support

This topic has 5 replies, 2 voices, and was last updated 3 years, 8 months ago ago by Tramexa

  • Avatar: Tramexa
    Tramexa
    Participant
    March 5, 2021 at 22:33

    Good day.

    We purchased a new license for the Royal template a few days ago, but it was impossible to install it. We know how to use it because we have used it before, however we have made several unsuccessful installation attempts.

    Previously they have already offered us their support in the installation of the theme, so we hope they can help us again.

    We share the information regarding the hosting and URL address in the private content part.

    Beforehand thank you very much.

    Please, contact administrator
    for this information.
    #277984 Copied Theme version: 1.1.7
    4 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 9, 2021 at 18:59

    Hello,

    1) Provide us with correct WP Dashboard access to your site https://prnt.sc/10hbhk1
    2) Provide us with your purchase code that you would like to use for this installation
    3) What demo version of Royal theme would you like to import?

    Regards

    #278495 Copied
    Avatar: Tramexa
    Tramexa
    Participant
    March 11, 2021 at 19:24

    Hello,

    I answer in the private area.

    Thanks.in advance.

    Please contact administrator
    for this information.
    #278908 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 12, 2021 at 09:19

    Hello,

    We have installed theme and we need to go throw the setup wizard to activate it and install required plugins. Check your site.

    Regards

    #278993 Copied
    Avatar: Tramexa
    Tramexa
    Participant
    March 12, 2021 at 19:01

    Thanks you very much!

    #279106 Copied
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