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Royal Theme problem product carousel on homepage (doesn't work) IE9

This topic has 2 replies, 2 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

tibewww

Participant

February 5, 2015 at 23:59

Hi everybody, your theme is really good, but we are confronted to some seriosu problem on IE 9.

First we were using the royal theme 1.3

on IE9, lot of the Css were not working properly ( topbar),

but much more important, the product carousel is not working at all, it display the product vertically, and the product doesnt sroll .. . . Everythign is fine on IE10+ and Chrome. but not IE9 ( themeforest says it is compatible IE9 . . .).

Same problem on the product page, photos of the gallery of the product display also vertically . . and doesnt scroll.

We have update the theme to the last version ( 1.6), all the css (topbar) are workign fine with this update on IE9.

But now, the product carousel just doesnt display ( IE 9 still) on the homepage, and the photo in the product page still display vertically . . .

This is quite annoyong, and would need a fix really fast for this.

Ps: We are not using any external plugins, only the ones from the theme. with WordPress 3.9 and 4.1

Looking forwards to hear from you soon,

Thank you for your time,

Thibault

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1 Answer

Eva Kemp

Support staff

February 6, 2015 at 09:16

Hello,

Please update the theme to 1.6.1 and all the required plugins https://www.8theme.com/download-plugins/
If the issue persists after that please provide us with FTP and wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#40085 Copied
Tagged: homepage, problem product carousel, royal theme, seo friendly, woocommerce, wordpress themes
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