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Royal theme Update - by logonsoftware - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 5 years, 5 months ago ago by Olga Barlow

  • Avatar: logonsoftware
    logonsoftware
    Participant
    May 29, 2019 at 12:26

    Hello,

    As per our discussion to update the Royal theme. Please do it on urgent basis and make sure not to disturb my current theme functionality as it is live and very important.

    Looking forward to your reply.

    Thanks!

    Please, contact administrator
    for this information.
    #214536 Copied Theme version: 4.7.3
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 29, 2019 at 14:53

    Hello,

    We told you to create staging site and provide Dashboard and FTP access to that site. Once we update staging site and you check that everything is ok then we’ll be able to update production site and we also need FTP, not just Dashboard access.

    So, please:
    1) Create a staging site (full copy of the existing site in subfolder or subdomain) and provide link and FTP access
    2) Once we finish the update of the staging site, please, provide FTP access to production to update production site. Do the backup of the production site before the update!

    Regards

    #214564 Copied
    Avatar: logonsoftware
    logonsoftware
    Participant
    May 30, 2019 at 07:39

    Hello,

    But I don’t know how to create staging site. Can you please help me in that also.

    Thanks!

    #214597 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 30, 2019 at 08:28

    Hello,

    Read the post https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    Regards

    #214607 Copied
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