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Safari an Quickview: "No posts were found!"

This topic has 10 replies, 3 voices, and was last updated 10 years, 3 months ago ago by Eva Kemp

  • Avatar: ianstudio
    ianstudio
    Participant
    September 17, 2014 at 13:07

    When using Safari 8.. the Quickview option returns:

    “No posts were found!”

    It does not happen on your example sites.. but I tried deactivating all my plugins, except the WooCommerce and WPML and it still did it. This issue does not happen with Firefox or Chrome.

    Any idea what could cause this ?

    Please, contact administrator
    for this information.
    #15876 Copied
    9 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 17, 2014 at 13:47

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    #15881 Copied
    Avatar: ianstudio
    ianstudio
    Participant
    September 17, 2014 at 20:53

    Is there any way you could just give me pointers right out of your head as to what is required for this message “No posts were found!” to be triggered at the QuickView plugin level? You must have a slight inkling already no?
    _________________________

    Site is hosted at WP-Engine, could some caching approach be an issue ?
    _________________________

    If i give you access I trust you to be extremely careful.. is there anyway we could Skype this at a precise time so I can follow what you are doing.. as I imagine you will turn plugins on and off and that freaks out a bit.. truly ! I’ve had developers with admin access leave a mess on other sites.. and since I’m a bit frisky..

    Or you could take a look, touch nothing whatsoever and see if you already get an idea as to what it might be ?! And then we would take it from there ?
    _________________________

    It just happened again using Chrome so it’s not Safari-related as I thought.. though Safari does it 100% of the time, not the other browsers.

    THANKS

    #15945 Copied
    Avatar: ianstudio
    ianstudio
    Participant
    September 17, 2014 at 21:13

    OUCH.. it’s WPML :0(((

    I figured if someone’s gonna turn plugins on and off like a maniac on my site, might as well be me.

    #15948 Copied
    Avatar: ianstudio
    ianstudio
    Participant
    September 17, 2014 at 21:16

    It’s causing no issue in Firefox whatsoever..
    Seems to always mess up in Safari 8.. and in Chrome it’s a mixed bag.. at times the QuickView window shows up fine at others QuickView returns the error. Odd..

    #15951 Copied
    Avatar: ianstudio
    ianstudio
    Participant
    September 17, 2014 at 21:30

    TADAA !! SORT OF SOLVED !!

    Ok, I turned WPML back on, I deactivated your QuickView from the Theme Options.
    I installed the stock QuickView:

    http://codecanyon.net/item/woocommerce-quickview/4378284

    and IT WORKS in all browsers, so there might be something in your implementation of QuickView that somehow needs fixing to play well with WPML..

    ________________

    BTW: What I also like with the stock QuickView is that you can actually jump from one product to the next directly in its interface..

    #15952 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 18, 2014 at 06:24

    Hello,

    We’re glad to hear that your problem was solved.
    If you have any questions feel free to contact us.

    Regards,
    Robert Hall.

    #15975 Copied
    Avatar: ianstudio
    ianstudio
    Participant
    September 18, 2014 at 07:05

    Yes, thanks but.. beyond “my” problem..
    ..wouldn’t you say that there is still something to check on your side.. like trying to at least reproduce what I’m talking about in one of your test sites using WPML ? Because if the stock QuickView works and not your bundled version.. er.. isn’t there possibly an issue with your implementation of QuickView ?

    I only use your them on one site, so I cannot say if it is reproducible and I don’t really have time to do this for you ;0) But you should no ?!??

    WPML is pretty major in the WordPress community.. it would make sense your theme plays well along with it.. even when it comes to glitches that are not exactly “language-related”.

    #15980 Copied
    Avatar: ianstudio
    ianstudio
    Participant
    September 18, 2014 at 07:07

    Or put more simply…”my” problem may really be your problem ;0) Like a bug..

    #15982 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    September 18, 2014 at 12:35

    Hello,

    Thank you for your explanation and suggestion.
    We’ve taken this into our account and will check this issue.

    Please take our apologies for inconveniences.
    Thank you.

    Regards,
    Eva Kemp.

    #16025 Copied

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