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Safari issue with product images in carousel not fully loading

This topic has 2 replies, 2 voices, and was last updated 8 years, 7 months ago ago by Eva Kemp

drinkwell

Participant

April 27, 2016 at 20:06

Hi, I’m using Safari on Mac (v. 9.1), and the product pictures in image carousels on certain pages are not loading fully initially. When you refresh the page, they appear correctly.

Here’s a video of the issue occurring – http://screencast-o-matic.com/watch/cDftV11J0u

The issue occurs only the following pages. This issue appears to be isolated to Safari.

– http://seemynewwebsite.com/wine/california-certified-organic-farmers/

– http://seemynewwebsite.com/wine/demeter-certified-biodynamic/

– http://seemynewwebsite.com/wine/live-certified-sustainable/

– http://seemynewwebsite.com/wine/oregon-tilth/

– http://seemynewwebsite.com/wine/salmon-safe/

– http://seemynewwebsite.com/wine/sip-certifaction/

The issue appears on the site with both version 2.5 and 2.8 of the theme and all of my plugins are up to date.

Can you please help?

Thanks

Please, contact administrator
for this information.

#123247 Copied Theme version: 2.5 and 2.8 WooCommerce version: 2.5.5

1 Answer

Eva Kemp

Support staff

April 28, 2016 at 13:19

Hello,

We checked your site in Safari and didn’t see such issue:
https://www.dropbox.com/s/94fhmw4c4ss9du0/test.mov?dl=0

Try to clear browser cache/cookies and check again.

Regards,
Eva Kemp.

#123346 Copied
Tagged: carousel, loading, product images, safari, woocommerce, wordpress
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