Return to previous page

Safari product gallery can’t show on frontend

This topic has 3 replies, 2 voices, and was last updated 3 years ago ago by Brown Media

Brown Media

Participant

February 14, 2022 at 12:29

Hi!

I make a product with single product page builder, and find a so BIG issue. I use galery module. what can’t work on any device in safari browser (phone safari too).

chrome: https://ibb.co/s31QcsL
Same product on safari: https://ibb.co/h1FKCXy

Thx for help.
Greeting
Mezei Áron,
Owner
Brown Media

Please, contact administrator
for this information.

#317112 Copied Theme version: 8.1 WooCommerce version: 6.2.0

2 Answers

Rose Tyler

Support staff

February 14, 2022 at 13:16

Hello,

Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
If this situation is not caused by a plugin, provide temporary FTP access (contact your hosting provider and ask for FTP host, FTP username, and FTP password).

Regards

#317115 Copied

Brown Media

Participant

February 14, 2022 at 13:44

trying and i can’t see its help the problem, anyway you attach a screen. Look like bug come from jquery.js not about with a variable ST_WC_FRONT_WATCH.

Attach :https://ibb.co/0Brvpdg

Please contact administrator
for this information.

#317124 Copied
Tagged: best, frontend, gallery, safari, selling, themes, woocommerce
Viewing 3 results - 1 through 3 (of 3 total)

The issue related to '‘Safari product gallery can’t show on frontend’' has been successfully resolved, and the topic is now closed for further responses

Safari product gallery can’t show on frontend

Recent Topics

Helpful Topics

Useful links WooCommerce & WordPress

Browse by popular tags:

Explore our best WordPress WooCommerce Themes collection