Safe & Secure Checkout section does not allow saving

This topic has 2 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Rose Tyler

  • Avatar: yoni
    yoni
    Participant
    October 19, 2023 at 23:53

    Hello, with the new update, when I make a change in the “Safe & Secure Checkout” section and go to the “Save Changes” button, it does not save, in fact the button does not even appear enabled. Help with this, thanks

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 20, 2023 at 09:07

    Hello, Yoni,

    Thank you for contacting us and for using XStore.

    This problem was solved in 9.2.1 theme version. You may face it because of cache. Please clear all cache and check one more time.

    Provide temporary wp-admin access, so we can take a closer look at the situation on your site.
    To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

    Kind Regards,
    8theme team

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