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Sale booster – Fake sale popup – changes don’t get saved.

This topic has 9 replies, 2 voices, and was last updated 2 months, 3 weeks ago ago by Rose Tyler

BSM

Participant

June 12, 2024 at 05:23

Hello, for th ementioned sales booster I tried to customize it, following the indication provided.

This is the countries I’ve added, replacing the default ones:
{{{Riyadh, Saudi Arabia ??}}}; {{{Fujairah, UAE ??}}}; {{{Manama, Bahrain ??}}}; {{{Dubai, UAE ??}}}; {{{Ajman, UAE ??}}}; {{{Kuwait City, Kuwait ??}}}; {{{Umm Al Quwain, UAE ??}}}; {{{Sharjah, UAE ??}}}; {{{Doha, Qatar ??}}}; {{{Jeddah, Saudi Arabia ??}}}; {{{Dammam, Saudi Arabia ??}}}; {{{Abu Dhabi, UAE ??}}}; {{{Ras Al Khaimah, UAE ??}}}; {{{Muscat, Oman ??}}}; {{{Dubai, UAE ??}}}; {{{Manama, Bahrain ??}}}; {{{Riyadh, Saudi Arabia ??}}}; {{{Fujairah, UAE ??}}}; {{{Sharjah, UAE ??}}}; {{{Kuwait City, Kuwait ??}}}; {{{Jeddah, Saudi Arabia ??}}}; {{{Doha, Qatar ??}}}; {{{Abu Dhabi, UAE ??}}}; {{{Ajman, UAE ??}}}; {{{Dammam, Saudi Arabia ??}}}; {{{Muscat, Oman ??}}}; {{{Ras Al Khaimah, UAE ??}}}; {{{Umm Al Quwain, UAE ??}}}; {{{Muscat, Oman ??}}}; {{{Abu Dhabi, UAE ??}}}; {{{Dubai, UAE ??}}}; {{{Doha, Qatar ??}}}; {{{Riyadh, Saudi Arabia ??}}}; {{{Sharjah, UAE ??}}}; {{{Fujairah, UAE ??}}}; {{{Kuwait City, Kuwait ??}}}; {{{Manama, Bahrain ??}}}; {{{Dammam, Saudi Arabia ??}}}; {{{Jeddah, Saudi Arabia ??}}}; {{{Ajman, UAE ??}}}; {{{Umm Al Quwain, UAE ??}}}; {{{Ras Al Khaimah, UAE ??}}}

and these are the names:
{{{Ahmed}}}; {{{Sarah}}}; {{{James}}}; {{{Aisha}}}; {{{Michael}}}; {{{Hassan}}}; {{{Emily}}}; {{{Khalid}}}; {{{Olivia}}}; {{{Fatima}}}; {{{David}}}; {{{Mona}}}; {{{John}}}; {{{Yasmine}}}; {{{Robert}}}; {{{Layla}}}; {{{Daniel}}}; {{{Amir}}}; {{{Sophia}}}; {{{Nour}}}; {{{Jessica}}}; {{{Ali}}}; {{{Emma}}}; {{{Tariq}}}; {{{Laura}}}; {{{Omar}}}; {{{Rachel}}}; {{{Hana}}}; {{{Henry}}}; {{{Rania}}}; {{{Benjamin}}}; {{{Sami}}}; {{{Grace}}}; {{{Rami}}}; {{{Hannah}}}; {{{Zain}}}; {{{Victoria}}}; {{{Ammar}}}; {{{Chloe}}}; {{{Samira}}}; {{{Ethan}}}; {{{Nadia}}}; {{{Liam}}}; {{{Ibrahim}}}; {{{Maya}}}; {{{Noah}}}; {{{Lina}}}; {{{Isabella}}}; {{{Yusuf}}}; {{{Sophia}}}; {{{Zara}}}; {{{Evelyn}}}; {{{Mahmoud}}}; {{{Harper}}}; {{{Huda}}}; {{{William}}}; {{{Karim}}}; {{{Ava}}}; {{{Mariam}}}; {{{Lucas}}}; {{{Hassan}}}; {{{Amelia}}}

when I save – everything works correctly – no errors shown, but the changes don’t get saved.
So basically the customizaion doesn’t work……

#399351 Copied Theme version: 1.0

8 Answers

Rose Tyler

Support staff

June 12, 2024 at 06:42

Hello,

Thank you for reaching out to us with your concern.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#399364 Copied

BSM

Participant

July 18, 2024 at 12:24

I’ve created the account as requested

Please contact administrator
for this information.

#405595 Copied

Rose Tyler

Support staff

July 18, 2024 at 12:43

Hello,

We can’t log in, unfortunately. Please check the credentials.

Also, make sure that you are using the latest theme version – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Best Regards,
8Theme’s Team

#405609 Copied

BSM

Participant

July 19, 2024 at 05:52

Good morning, please try again with new credentials. Sorry my bad.
I’ve also updated the theme

Please contact administrator
for this information.

#405725 Copied

BSM

Participant

July 19, 2024 at 05:54

to login

Please contact administrator
for this information.

#405729 Copied

Rose Tyler

Support staff

July 19, 2024 at 07:15

Hello,

We appreciate your prompt response.

Please provide FTP access also.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#405750 Copied

BSM

Participant

July 22, 2024 at 05:46

why do you need FTP access?

#406221 Copied

Rose Tyler

Support staff

July 22, 2024 at 07:27

Hello,

I would like to inform you that the issue you reported is not replicable on our test site. To facilitate a thorough investigation, we would like to escalate this matter to our development team.

For us to proceed, we kindly request FTP access to the theme files on your site. This will enable our team to examine the issue more closely and work towards a resolution.

Thank you for your cooperation and understanding.

Best Regards,
8Theme’s Team

#406248 Copied
Tagged: effective sale boosters, fake sale popup, sale booster plugin, solving woocommerce problems, troubleshooting woocommerce, wordpress plugin issues, wordpress woocommerce themes
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