Sale Label - by Hugo - on WordPress WooCommerce support

This topic has 10 replies, 3 voices, and was last updated 6 years ago ago by Rose Tyler

  • Avatar: Hugo
    Hugo
    Participant
    December 5, 2018 at 20:37

    Hi,

    The sale label is not showing anymore, just in the home.
    I am using [8THEME] Produtcts to display it

    Shop page and others its working fine.

    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 6, 2018 at 08:51

    Hello,

    Do you use the latest version of Core plugin (1.1.7)?
    https://www.8theme.com/documentation/xstore/plugins/plugins-update/
    Try to disable all 3rd party plugins to check if one of them causes the problem.

    Regards

    Avatar: Hugo
    Hugo
    Participant
    December 6, 2018 at 18:51

    Hi,
    I have the latest version of Core Plugin 1.1.7
    Apparently no other plugin its causing the bug. I disabled one by one for test.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 7, 2018 at 08:41

    Hello,

    Please provide temporary wp-admin and FTP access so we can take a closer look.

    Regards

    Avatar: Hugo
    Hugo
    Participant
    December 10, 2018 at 13:22

    here

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 10, 2018 at 19:49

    Hello,

    What is the username of the FTP user?

    Regards

    Avatar: Hugo
    Hugo
    Participant
    December 11, 2018 at 14:06

    ops, sorry.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 11, 2018 at 15:45

    Hello,

    Fixed. Please, clear cache and check now.
    The fix will be added in the next theme update also.

    Regards

    Avatar: Hugo
    Hugo
    Participant
    December 12, 2018 at 12:10

    Great, thank you!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 12, 2018 at 13:49

    You’re welcome!

    Regards

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