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Sale Label - by Hugo - on WordPress WooCommerce support

This topic has 10 replies, 3 voices, and was last updated 5 years, 11 months ago ago by Rose Tyler

Hugo

Participant

December 5, 2018 at 20:37

Hi,

The sale label is not showing anymore, just in the home.
I am using [8THEME] Produtcts to display it

Shop page and others its working fine.

#205476 Copied Theme version: 5.1.3 WooCommerce version: 3.5.2

9 Answers

Rose Tyler

Support staff

December 6, 2018 at 08:51

Hello,

Do you use the latest version of Core plugin (1.1.7)?
https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Try to disable all 3rd party plugins to check if one of them causes the problem.

Regards

#205496 Copied

Hugo

Participant

December 6, 2018 at 18:51

Hi,
I have the latest version of Core Plugin 1.1.7
Apparently no other plugin its causing the bug. I disabled one by one for test.

#205557 Copied

Rose Tyler

Support staff

December 7, 2018 at 08:41

Hello,

Please provide temporary wp-admin and FTP access so we can take a closer look.

Regards

#205573 Copied

Hugo

Participant

December 10, 2018 at 13:22

here

Please contact administrator
for this information.

#205698 Copied

Olga Barlow

Support staff

December 10, 2018 at 19:49

Hello,

What is the username of the FTP user?

Regards

#205727 Copied

Hugo

Participant

December 11, 2018 at 14:06

ops, sorry.

Please contact administrator
for this information.

#205794 Copied

Rose Tyler

Support staff

December 11, 2018 at 15:45

Hello,

Fixed. Please, clear cache and check now.
The fix will be added in the next theme update also.

Regards

#205807 Copied

Hugo

Participant

December 12, 2018 at 12:10

Great, thank you!

#205848 Copied

Rose Tyler

Support staff

December 12, 2018 at 13:49

You’re welcome!

Regards

#205859 Copied
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