Sales booster broke the website when Fake Sale Popup uses real orders

This topic has 2 replies, 2 voices, and was last updated 11 months, 2 weeks ago ago by Rose Tyler

  • Avatar: blorax
    blorax
    Participant
    January 6, 2024 at 20:30

    Hi! I faced the issue when the sales booster was enabled. The website is broken when Fake Sale Popup uses real orders to display a notification

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 7, 2024 at 10:53

    Hello, Blorax,

    Thank you for reaching out to us and bringing this matter to our attention. We sincerely apologize for any inconvenience you have experienced with the sales booster feature on your website.

    We kindly request that you provide us with temporary wp-admin and FTP credentials to facilitate necessary support and maintenance activities.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    We appreciate your cooperation in this matter and assure you that your credentials will be handled with the utmost confidentiality and care.

    Best Regards,
    8Theme’s Team

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