This topic has 9 replies, 4 voices, and was last updated 3 years ago ago by Rose Tyler
Hello!
I activated the Sales Booster a while ago. But unfortunately i saw it was not working anymore. I have included a screenshot here: https://imgur.com/a/xPq5WT0
I have cleared the cache etc. But i can’t understand how it is still not working.
How can i fix this?
Hello,
Provide us with link to site where you enabled that. And also WP Dashboard access to check the settings.
Progress bar should appear in the mini-cart area. Don’t you have that?
Regards
Hi Olga!
I have send you the login. With all the other information. The progress bar is available in the mini cart. But it won’t load. Thank you for looking!
Hello,
Provide us with FTP access to your site to check the issue in more detail, please.
Regards
Good day olga!
Here by the login info for FTP access.
Hello,
Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.
Regards
Hello,
Your core plugin was out of date. That was the reason of the issue.
Regards
Hello, we have the same issue with newest version:
Theme: XStore Version: 8.0.10
Core Version 4.0.10
Can you help us please:
You can test here:
https://oblux-shop.de
Hello @Akromatic,
Your site is under maintenance mode, so we can’t check it. Please submit a new topic – https://www.8theme.com/forums/xstore-wordpress-support-forum/ , provide temporary wp-admin and FTP access.
Regards
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