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Sales Booster Option Creates big Heavy Load

This topic has 4 replies, 3 voices, and was last updated 9 months, 4 weeks ago ago by Jack Richardson

TirlaP

Participant

April 29, 2024 at 06:15

Hello, guys!

So, I have this option on my theme customizer: Sales Booster, called “Floating Navigation Panel” (photo attached).

This just adds such a big heavy load to my website. I wanted to use it, but my request for the server gone up from 2.1 sec to 2.1 minute. MINUTE… gosh, that’s crazyyy.

Anyway, I disabled it, and it runs smoothly. I went up and down with my hosting provider, and thought it was from their server. But they reported no problem whatsoever.

And I wanted to report this to you, so that you know, so you can look into it.

Attached all photos.

Thanks for all the help so far!

Files is visible for topic creator and
support staff only.

#393304 Copied Theme version: 9.3.7

3 Answers

Rose Tyler

Support staff

April 29, 2024 at 06:58

Hello, TirlaP,

Thank you for reaching out to us with your query.

Could you please provide temporary wp-admin access? We need to check your current settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#393306 Copied

TirlaP

Participant

April 29, 2024 at 07:25

Hello!

Here are the temporary credentials

Please contact administrator
for this information.

#393307 Copied

Jack Richardson

Support staff

April 29, 2024 at 11:26

Dear @TirlaP,

Thank you for bringing the issue to our attention. We have addressed the concern by re-uploading the images for the Floating Menu from your media library, as they were previously linked to our demo URLs (https://prnt.sc/Dn_NE9-Jcdh7). Please review the changes at your earliest convenience to confirm that the issue has been resolved.

Furthermore, we have escalated this matter to our development team for a comprehensive analysis and to devise a permanent solution.

Thank you for your patience and understanding.

Kind Regards,
Jack Richardson
The 8Theme Team

#393357 Copied
Tagged: boost sales woocommerce, heavy load woocommerce, improve woocommerce sales, sales booster option, woocommerce wordpress themes, wordpress ecommerce boost
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