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Sales Booster Request for Quote popup will not close

This topic has 4 replies, 2 voices, and was last updated 8 minutes ago ago by Tony Rodriguez

plnewton

Participant

October 23, 2024 at 07:35

I have Activated the Request for quote popup which seems to work fine when clicked but X in the corner to close the popup does not seem to work, the only way to close it is to refresh the page

Content is visible for topic creator and
support staff only.

#420072 Copied

3 Answers

Tony Rodriguez

Support staff

October 23, 2024 at 07:41

Hello, @plnewton

Thank you for contacting us and for using XStore.

To ensure optimal performance and security, we kindly request that you update your XStore parent theme to the latest version (9.4.3) and XStore core plugin (5.4.3). This update is crucial for maintaining compatibility between the theme and the core plugin, and to prevent any potential issues.

For detailed instructions on how to update your theme, please refer to our comprehensive theme documentation available at: https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

https://xstore.8theme.com/update-history/

Afterward, Please clear your browser cache and check again.

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

#420076 Copied

plnewton

Participant

October 23, 2024 at 09:08

thanks for that, the update has worked

we only installed the theme 2 days ago so did not think to check for an update yet 🙂

#420106 Copied

Tony Rodriguez

Support staff

October 23, 2024 at 09:16

Hello, @plnewton,

You are welcome!

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
The 8Theme Team

#420109 Copied
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The issue related to '‘Sales Booster Request for Quote popup will not close’' has been successfully resolved, and the topic is now closed for further responses

Sales Booster Request for Quote popup will not close

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