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Sales booster save issue changes not saved

This topic has 19 replies, 3 voices, and was last updated 1 years, 1 months ago ago by Rose Tyler

farmpays

Participant

October 15, 2023 at 18:18

I just updated the theme as requested
And you I make any change it won’t save main the sales booster

#370219 Copied Theme version: .1.0 WooCommerce version: 8.2.0

18 Answers

Tony Rodriguez

Support staff

October 16, 2023 at 06:24

Hello, @ijlal,

We hope this message finds you well. To better understand the issue, we would appreciate it if you could share a video detailing the specific changes. This will enable us to replicate the process on your site.

Furthermore, we kindly request your WordPress Admin URL and credentials. Please share this information in the private content area of this topic. This will allow us to investigate the issue directly on your site and provide the necessary assistance.

Thank you for your cooperation. We look forward to resolving this matter promptly.

Best Regards,
8Theme’s Team

#370235 Copied

farmpays

Participant

October 16, 2023 at 18:36

`

Please contact administrator
for this information.

#370375 Copied

Rose Tyler

Support staff

October 16, 2023 at 21:17

Hello,

Please check this topic – https://www.8theme.com/topic/new-sales-booster-save-not-working-when-you-change-any-settings-only-default-works/#post-370286

Best Regards,
8Theme’s Team

#370394 Copied

farmpays

Participant

October 17, 2023 at 06:44

have Try the step you told me and still the same not Fix. what can i do again

#370409 Copied

Rose Tyler

Support staff

October 17, 2023 at 06:52

Hello,

We appreciate your prompt response.

Please provide FTP access.
To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Best Regards,
8Theme’s Team

#370410 Copied

Rose Tyler

Support staff

October 17, 2023 at 07:37

Hello,

We forcefully reinstalled patch on your web-site #9205910.
The problem is fixed. Please clear cache and check now.

Best Regards,
8Theme’s Team

#370419 Copied

farmpays

Participant

October 17, 2023 at 10:30

still the same not fix

#370462 Copied

Rose Tyler

Support staff

October 17, 2023 at 10:37

Hello,

Please provide FTP access.
To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Best Regards,
8Theme’s Team

#370464 Copied

Rose Tyler

Support staff

October 17, 2023 at 10:38

Hello, @ijlal,

Please check the next video from your site – https://gyazo.com/02a495ea9a3c40ef4fb46115f6c4d813

Best Regards,
8Theme’s Team

#370465 Copied

farmpays

Participant

October 17, 2023 at 10:47

Private Content

Please contact administrator
for this information.

#370467 Copied

farmpays

Participant

October 17, 2023 at 10:49

fix it on time pls

#370468 Copied

Rose Tyler

Support staff

October 17, 2023 at 11:16

Hello,

Fixed. Please clear cache of the browser and check now https://gyazo.com/ac05143b4c95108070c6377900cb32e6

Best Regards,
8Theme’s Team

#370472 Copied

farmpays

Participant

October 17, 2023 at 13:46

https://gyazo.com/dca0b01a6545cc83ef4695ffa8f56f7b

#370503 Copied

farmpays

Participant

October 17, 2023 at 13:47

this is the vedio record https://gyazo.com/dca0b01a6545cc83ef4695ffa8f56f7b

#370505 Copied

farmpays

Participant

October 17, 2023 at 13:48

have clear cache with WProcket and still the same

#370507 Copied

Rose Tyler

Support staff

October 17, 2023 at 13:52

Hello,

On your video old styles are shown, it is definitely cache issue. You need to clear cache of browser, for Chrome additional extension can be used – https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn

Best Regards,
8Theme’s Team

#370510 Copied

farmpays

Participant

October 17, 2023 at 17:43

THANKS ALOT IS DONE

#370547 Copied

Rose Tyler

Support staff

October 17, 2023 at 19:46

Hello,

You’re welcome!

Best Regards,
8Theme’s Team

#370566 Copied
Tagged: best selling, changes not saved, efficient solutions, problem solving, sales booster, save issue, woocommerce themes
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