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Sales Buster – Fake Sales Popup Error of incorrect location names

This topic has 2 replies, 2 voices, and was last updated 7 hours, 14 minutes ago ago by Tony Rodriguez

Kidankam

Participant

January 24, 2025 at 13:18

Hi, I am using your xstore theme to create my e-commerce website kidankam.com and I updated the location names of Indian cities in the required states. Now while I open my site kidankam.com, it still shows some foreign countries like US, GB, Srilanka. Can you guide me how to fix it?

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#432126 Copied Theme version: 9.4.6

1 Answer

Tony Rodriguez

Support staff

January 24, 2025 at 13:31

Hello, @Kidankam,

Thank you for choosing XStore as your WooCommerce WordPress theme.

1/ For detailed guidance on utilizing our theme, please refer to our documentation available at: https://www.8theme.com/documentation/docs/fake-sale-popup-2/

Should you wish to customize the Fake Sale Popup to display locations within country and its cities, please follow these steps:

1. Go to Sale Booster.
2. Select ‘Fake Sale Popup’.
3. Click on ‘Edit Settings’.
4. Navigate to ‘Locations Description’.
5. Add or remove locations as required.
6. Save your settings.

For your reference, please see the attached image which illustrates these steps. https://paste.pics/RCHSV

2/ Found that the issue was caused by saving emojis. Save your locations without emoji, for example, https://prnt.sc/IQogaQrdJNsZ
Also, contact your hosting provider and ask them to fix the DB field’s collation type that didn’t support all emoji. Probably it is set to utf8_general_ci.
Solution: Change the field collation type to utf8mb4_general_ci to support longer-byte emoji.

Here you can find a description of the same issue https://support.advancedcustomfields.com/forums/topic/emoji-removed-from-custom-fields/

We hope this helps. If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

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