Return to previous page

Save button on Add Single image in Visual Composer does not work

This topic has 2 replies, 2 voices, and was last updated 8 years, 3 months ago ago by Rose Tyler

kptgreg

Participant

August 10, 2016 at 02:23

We haven’t touched our website in awhile and wanted to add some images. First Visual Composer was not displaying any of the content we had added to pages (even though pages worked fine). So we updated to the latest version of Visual Composer 4.12 and this allowed us to edit some old banners but when we tried to add a single image, the “Save Changes” button does nothing. The Close button works and it adds the element with no content. Also, doesn’t work for Add Gallery and Icon. I have tried in the FrontEnd editor and Backend.

#136181 Copied Theme version: 1.4

1 Answer

Rose Tyler

Support staff

August 10, 2016 at 09:03

Hello,

Please update the theme and check it.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
Don’t forget to make backup of the site before update.
Here is video tutorial how to update theme.
https://youtu.be/KdWESIIPU1k
(it’s for Legenda theme but the process is the same).

Regards,
Rose Tyler.

#136205 Copied
Tagged: add single image, not working, save button, templates, visual composer, woocommerce, wordpress
Viewing 2 results - 1 through 2 (of 2 total)