Save changes visual composer don't work

This topic has 6 replies, 3 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

  • Avatar: dsarnari
    dsarnari
    Participant
    October 22, 2015 at 15:44

    Hello,

    I am creating the homepage of my site

    I have a problem with Visual Composer:

    I choose Backend or Frontend Editor, choose Add Row, and then click to add a Text element.

    I then will type my text and click Save.

    Nothing happens.

    I will try again…nothing. I will click Cancel, and nothing. If I click “X” still nothing happens. My only option is to Reload the page.

    Any suggestions? Direction? Help?

    Thanks in advance!

    5 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 22, 2015 at 15:58

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: dsarnari
    dsarnari
    Participant
    October 22, 2015 at 16:29

    Ok

    I send you credential access in private.

    Thanks!

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 22, 2015 at 17:54

    Hello,

    You’re using old plugins versions. Please update them https://www.8theme.com/download-plugins/ .
    Also update Woocommerce plugin and WordPress.

    Regards,
    Eva Kemp.

    Avatar: dsarnari
    dsarnari
    Participant
    October 22, 2015 at 19:21

    Resolve with update woocommerce and WordPress!

    Thanks!!

    Avatar: Eva
    Eva Kemp
    Support staff
    October 22, 2015 at 19:32

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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