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Screets chat - by onetouch26 - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 9 years, 3 months ago ago by Jack Richardson

onetouch26

Participant

September 1, 2015 at 05:19

Hi,

The Screets Chat plugin doesn’t seem to work. It doesn’t ring when a new user contacts and it doesn’t display the messages he/she is sending.

Do you have a fix for this?

Thanks,
Mihai

#83511 Copied Theme version: 2.7 WooCommerce version: 2.3.13

1 Answer

Jack Richardson

Support staff

September 1, 2015 at 08:08

Hello,

Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

Best regards,
Jack Richardson.

#83536 Copied
Tagged: chat, customer service, live chat, screets, support, woocommerce, wordpress
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