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Screets Live Chat not working - by forbesindustries

This topic has 4 replies, 2 voices, and was last updated 8 years ago ago by Eva Kemp

forbesindustries

Participant

November 4, 2016 at 16:55

The Screets Live Chat plugin is suddenly not working on the front end. It used to appear in the lower right hand corner of the page, but now is nowhere to be found. Help?

#144955 Copied Theme version: 2.9.2 WooCommerce version: 2.6.7

3 Answers

Eva Kemp

Support staff

November 4, 2016 at 19:43

Hello,

Some plugin is causing the issue.
Disable them one by one to find it out.

Regards,
Eva Kemp.

#144970 Copied

forbesindustries

Participant

November 4, 2016 at 22:55

It appears to be an issue with the Better WordPress Minify plugin. Do you have a solution for this so that I can use both plugins?

#144987 Copied Theme version: 4.6 WooCommerce version: 2.6.7

Eva Kemp

Support staff

November 5, 2016 at 10:32

Hello,

Sorry, but we don’t provide support for 3rd-party plugins. Seems there is incompatibility between Screets Chat and Better WordPress Minify plugins.

Regards,
Eva Kemp.

#145021 Copied
Tagged: live chat, screets, support, themes, troubleshooting, woocommerce, wordpress
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