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Screets Live Chat plugin installation error

This topic has 2 replies, 2 voices, and was last updated 6 years, 2 months ago ago by Rose Tyler

  • Avatar: kancaoglu
    kancaoglu
    Participant
    October 9, 2018 at 20:53

    Hi,
    I have a problem.

    I want to install the plugin but I get this error “The plugin does not have a valid header.”

    Can you help me please?

    Thanks.

    #200801 Copied Theme version: 4.6
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 10, 2018 at 08:27

    Hello,

    Please install it via FTP (by uploading and extracting the plugin zip files into wp-content/plugins folder https://www.8theme.com/download-plugins/). If you need our assistance – please provide us with Admin and FTP credentials for your site in private content and we will install it for you.

    Regards

    #200824 Copied
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