Script Executions on server is very high

This topic has 4 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Rose Tyler

  • Avatar: slw250@hotmail.com
    slw250@hotmail.com
    Participant
    February 23, 2024 at 10:35

    Our Web Hosting account indicate that our both websites are using high scrip executions on websites and they advised to contact to your theme provider to resolve the issue would you please take a look

    Login information for admin in private content area

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2024 at 11:32

    Hello,

    Thank you for contacting us and for using XStore.

    1/ Could you kindly direct us to where we might view the statistical data provided by your hosting provider?

    2/ We recommend disabling any third-party plugins temporarily to ascertain their impact on your system’s functionality. For instance, we have encountered an error that appears to be originating from an external plugin, as illustrated in the following screenshot: https://prnt.sc/Wvxn8uv3e1QY.

    3/ What are the results of your tests when the default woocommerce theme – Storefront is activated on your site (Appearance > Themes)?

    Best Regards,
    8Theme’s Team

    Avatar: slw250@hotmail.com
    slw250@hotmail.com
    Participant
    February 23, 2024 at 15:35

    Hello Team,
    Thank you for your reply
    1. Please check the finding from hosting support team which they send us in private area

    2. We already Disable most of the plugins WP Rocket and WP MAIL SMPT and it reduced the bandwidth as you can see in the screen shot
    https://prnt.sc/3t5TDFnUUeJn
    3. We did not activate the storefront theme yet

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2024 at 19:11

    Hello,

    We kindly request that you conduct a comparison of the results with Scrape Shield enabled and disabled within Cloudflare.

    Best Regards,
    8Theme’s Team

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