Script visible in custom teaser - by frogsandbears

This topic has 4 replies, 3 voices, and was last updated 9 years, 8 months ago ago by Eva Kemp

  • Avatar: frogsandbears
    frogsandbears
    Participant
    April 23, 2015 at 22:51

    Dear Madam/Sir,
    When I am creating a post and choose customer teaser – title, image link – the link read more is not visible at all and after the photo script (function ($) etc is displayed.

    Could you please advise how to remove?

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    April 24, 2015 at 08:54

    Hello,

    You’re using old theme and plugins versions. Please update them.
    Don’t forget to make backup your site before updating.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k
    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.
    After updating theme and plugins try to disable third-party plugins, maybe one of them caused issue.

    Regards,
    Robert Hall.

    Avatar: frogsandbears
    frogsandbears
    Participant
    April 24, 2015 at 13:06

    Dear Robert,
    I have updated the plugins, but I am not sure how I can update just the child theme. When I do the steps from the video – it creates a new theme which is not usable.

    Also, I don’t think I use any plugins that could interfere on this particular page.Could you please advise which area I need to cross-check?

    thank you,
    Katja

    Avatar: Eva
    Eva Kemp
    Support staff
    April 24, 2015 at 17:28

    Hello,

    I’ve added excerpt to the post https://s3.amazonaws.com/fvd-data/notes/168674/1429892938-z4BZoU/screen.png . Please check now and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

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