Scrooll the products dont work agan on products page

Hello, Henrik,

Thank you for getting in touch with us.

For us to assist you effectively, could you kindly furnish us with the following details in your subsequent communications?

1/ A comprehensive description of the issue you are encountering.

2/ Temporary wp-admin and FTP access to https://www.verktoyutleie.no/

3/ Temporary wp-admin and FTP access to https://www.cutit.no/

We thank you in advance for your cooperation.

Kind Regards,
8theme team

Hello, Henrik,

We appreciate your prompt response.

We’ve checked your – https://www.verktoyutleie.no/produkter/verktoy/ and here is a video of the scroll – https://www.verktoyutleie.no/produkter/verktoy/ Also, we’ve checked from an incognito browser window of how it works for not login user and the scroll works fine.

Then we set https://prnt.sc/TDluXlB4WuvT and activated WooCommerce Infinite Scroll and Ajax Pagination plugin, the scroll works fine too – https://we.tl/t-RR1flcMwPe

Please do a few tests from different devices (Chrome browser).

In order to assist you effectively, it is imperative that we are able to replicate the issue you are experiencing. We would greatly appreciate it if you could provide us with detailed information regarding the device, browser, and specific settings that should be used to observe the problem. https://www.verktoyutleie.no/produkter/verktoy

Kind Regards,
8theme team

Dear @henrik,

We have conducted a thorough examination of the scrolling functionality on your website across multiple Mac devices with varying screen sizes, as well as on computers operating on Windows. These tests were carried out by different members of our team, who are located in various countries. We report that we have not observed any problematic behavior, and therefore, it is unlikely that your clients will encounter any issues. It appears that the problem may be isolated to your specific screen only.

We’ve disabled the WooCommerce Infinite Scroll and Ajax Pagination plugin, and the Infinite Scroll works still fine because it is activated via Theme Options.

Should the issue persist on your device and you find it to be of concern, we suggest that you consider selecting an alternative pagination type available within the Theme Options. For your convenience, we have provided a screenshot illustrating this option: https://prnt.sc/JnsrRbGmHoY6

Kind Regards,
8theme Team

Dear @henrik,

We have thoroughly reviewed the scrolling functionality on your websites, https://www.bursdagutleie.no/kategori/utleie/ and https://www.verktoyutleie.no/produkter/verktoy/, and the scroll operates smoothly. Our testing was conducted from various countries, using different devices and browsers, and we encountered no issues.

It appears that the problem you reported may be isolated to your experience, which suggests that it is unlikely to affect your clients.

To enhance your website’s user interface, we recommend considering an alternative pagination style that is available within your Theme Options.

Should you require any further assistance or have additional questions, please do not hesitate to contact us.

Kind Regards,
8theme Team

Dear Henrik,

We hope this message finds you well.

We kindly request that you implement the following custom CSS code within your website’s theme settings. Please navigate to Theme Options, then select Theme Custom CSS, and finally input the code into the Global CSS section:

.content.main-products-loop.col-md-12 {
    min-height: 100vh;
}

We trust that this addition will be beneficial. Should you require any further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear Henrik,

We hope this message finds you well.

next. small problem.
is if I select sort by sales.
then “a lot” comes again.
because I don’t sell anything on this site.
It loads the same product twice.

I choose “default sort” order.
then it downloads products nicely and neatly.

but not “sales” based. then a lot of products arrive twice..

We are reaching out to kindly request your assistance in creating a video that addresses a specific issue we have encountered. Your expertise in this area would be greatly appreciated, and we believe a visual guide would be highly beneficial for our team.

Thank you in advance for considering our request. We look forward to your favorable response.

Is there any way to have sorting at random?

To add the Random order, please add the following code under functions.php file locates in your child theme:

add_filter( 'woocommerce_get_catalog_ordering_args', 'custom_woo_catalog_ordering_args' );

function custom_woo_catalog_ordering_args( $args ) {
	$orderby_value = isset( $_GET['orderby'] ) ? wc_clean( $_GET['orderby'] ) : apply_filters( 'woocommerce_default_catalog_orderby', get_option( 'woocommerce_default_catalog_orderby' ) );

	if ( 'random_list' == $orderby_value ) {
		$args['orderby'] = 'rand';
		$args['order'] = '';
		$args['meta_key'] = '';
	}
	return $args;
}

add_filter( 'woocommerce_default_catalog_orderby_options', 'woocommerce_catalog_random_orderby' );
add_filter( 'woocommerce_catalog_orderby', 'woocommerce_catalog_random_orderby' );

function woocommerce_catalog_random_orderby( $sortby ) {
	$sortby['random_list'] = 'Random';
	return $sortby;
}

https://prnt.sc/egKRbBSaFGcF

Best Regards,
The 8Theme Team

Dear Henrik,

We hope this message finds you well.

Could you kindly create a video and share your website URLs with us? This will allow us to review them more thoroughly.

Thank you for your cooperation.

Best regards,
The 8Theme Team

Hello, henrik,

Thank you for reaching out to us, and we apologize for the delay in our response. Could you kindly provide us with FTP access to one of your websites?

Best regards,
8Theme Team

Hello, henrik,

We are pleased to inform you that patch #9446422 has been released.

FIXED: Theme default archive builder (Customizer -> Shop -> Shop Page Layout -> Pagination type). This patch addresses the reported issue.

Kindly install the update at your earliest convenience and don’t forget to clear your cache after installation.

Thank you for your attention to this matter.

Best regards,
8Theme Team

Hello, henrik,

Please ensure that you have applied the aforementioned patch and cleared the cache as instructed. You can find further details in the attached files.

Best regards,
8Theme Team

Hello, henrik,

We have applied the patch and updated the cache on the website you provided. Kindly check and confirm.

Best regards,
8Theme Team

Hello, henrik,

The issue remains the same, and its solution is outlined in the next reply. Please also review the files attached to the topic:
https://www.8theme.com/topic/scrooll-the-products-dont-work-agan-on-products-page/page/3/#post-423111

Currently, the access credentials you provided for bursdagutleie.no are no longer valid. If you could provide us with updated access, we will be happy to resolve the issue for you.

Best regards,
8Theme Team