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Scrooll the products dont work agan on products page

This topic has 98 replies, 5 voices, and was last updated 4 days, 17 hours ago ago by Andrew Mitchell

henrik

Participant

November 14, 2024 at 09:43

access in the pm.
The same username,… so thats strange..

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Andrew Mitchell

Support staff

November 14, 2024 at 09:50

Hello, henrik,

Thank you for providing access. We have made the necessary changes. Kindly review them at your convenience.

Best regards,
8Theme Team

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henrik

Participant

November 14, 2024 at 09:57

okey. tanx.

something wrong on my side then ?

##

and also the language..

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Andrew Mitchell

Support staff

November 14, 2024 at 16:34

Hello, henrik,

It appears that everything should be functioning correctly. However, we have noticed an issue with the translation being passed to the scripts. This could potentially be caused by an external cache or CDN. Could you please provide us with FTP access to the website where the issue is occurring?

Best regards,
8Theme Team

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henrik

Participant

November 14, 2024 at 17:34

same problem on all this 3 pages ?

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Andrew Mitchell

Support staff

November 18, 2024 at 17:53

Hello, henrik,

The latest WordPress update v.6.7 caused the following problems:
Here is evidence that these issues have been raised not only on our forum but also in other plugin-related topics:

1. Showing all X results on category sites is not translated after update -> https://wordpress.org/support/topic/showing-all-x-results-on-category-sites-is-not-translated-after-update/
2. Known issues with WordPress 6.7 -> https://wordpress.org/support/topic/known-issues-with-wordpress-6-7/
3. Translations are no longer loading from the theme folder -> https://wordpress.org/support/topic/translations-are-no-longer-loading-from-the-theme-folder/#post-18132409

We have tried to find a solution, but since this issue originates from WordPress itself, we are unable to resolve it directly. As a result, the temporary solutions we can offer at this time are:

1. Rollback your site to the previous WordPress version, where all translations were working correctly. Additionally, disable auto-updates on the server to prevent the site from automatically updating back to the problematic version.
2. Wait for WordPress to release an update that addresses and resolves this bug. Unfortunately, we cannot estimate how long this will take.

We are actively monitoring the situation and will notify you immediately when a solution becomes available. Once resolved, we will release an update with the necessary fixes.

Thanks for understanding !

Kind regards,
The 8theme’s team

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henrik

Participant

November 18, 2024 at 19:13

After the updates at loco. its working 🙂

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Andrew Mitchell

Support staff

November 19, 2024 at 12:48

Hello, henrik,

Thank you for informing us, we are glad it’s working for you!

Best Regards,
8Theme’s Team

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Tagged: fix woocommerce scrolling, product page scroll error, product scroll issue, woocommerce product display problem, woocommerce wordpress themes, wordpress woocommerce troubleshooting
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