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Search bar on mobile - by Flexibilis - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 9 years, 8 months ago ago by Robert Hall

Flexibilis

Participant

March 22, 2015 at 10:21

Hi,

The search bar does not work on mobile. On the site there is the icon to reach the search surface, but right after hitting the icon the search area flashes up, then immediately disappears.

I tried on desktop computer after decreasing the browser window size and tried also on Lumia 920 mobile, but there is the same phenomenon.

Could you check it please?

Thank you.

Fedor

#51473 Copied Theme version: Legenda 2.6.2 WooCommerce version: 2.3.7

7 Answers

Eva Kemp

Support staff

March 22, 2015 at 19:47

Hello,

Please provide us with wp-admin panel and FTP credentials.

Thank you.
Regards,
Eva Kemp.

#51521 Copied

Flexibilis

Participant

March 23, 2015 at 08:39

Hi,

Credentials in private content provided.

Thank you.

Regards,
Fedor

Please, contact administrator
for this information.

#51588 Copied

Eva Kemp

Support staff

March 23, 2015 at 11:27

Hello,

Some plugin is causing the issue.
Please deactivate them one by one to find it out.

Thank you.
Regards,
Eva Kemp.

#51623 Copied

Flexibilis

Participant

March 23, 2015 at 16:00

Hi,

It was the download manager plugin to make the problem.

But please, next time if someone of you turns off a lot of plugins, turn them back on, otherwise the website is just a shell…. Even woocommerce was left turned out. In the meantime I was just waiting for the orders….

Regards,

Fedor

#51719 Copied

Eva Kemp

Support staff

March 23, 2015 at 16:24

Hello,

We’re sorry for the troubles.
It won’t happen again.
Has your issue been resolved?

Thank you.
Regards,
Eva Kemp.

#51734 Copied

Flexibilis

Participant

March 24, 2015 at 09:17

Hi,

Yes, as I wrote above. It was wrong: http://www.wpdownloadmanager.com/
I had the free version. I changed to another download manager and now it looks fine.

Regards,
Fedor

#51906 Copied

Robert Hall

Support staff

March 24, 2015 at 09:43

Hello,

Ok, if you have any questions please feel free to contact us.

Regards,
Robert Hall.

#51913 Copied
Tagged: mobile, search, templates, user friendly, woocommerce, wordpress
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