Return to previous page

Search bar on my website is working wrong

This topic has 9 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

Seema

Participant

August 30, 2023 at 23:36

Hi,

On my website search bar is working wrong. I have a category Tops when I type top it show results but when I type tops it shows a skirt.

Similarly it is not searching for some categories and for some categories it is searching wrong.

https://www.awesomescreenshot.com/video/20367515?key=62f29018657f05135afbfcc6b28be73f

Please, contact administrator
for this information.

#366187 Copied Theme version: 9.1.13 WooCommerce version: 8.0.2

8 Answers

Rose Tyler

Support staff

August 31, 2023 at 09:12

Hello, Seema,

Our theme searches by title, description, SKU, posts, and pages, but does not search by tags, brands, or categories. For more information, please refer to the following link: https://www.8theme.com/topic/include-brands-in-search-results/.

If you would like to request that this feature be added, you can post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it to one of our upcoming updates.

Kind Regards,
8theme team

#366226 Copied

Seema

Participant

August 31, 2023 at 10:26

ok. but we have tops is title may be that is why it is showing when searching for top but why it is showing wrong product

Also can you please tell me when we are searching for tops why it is showing a skirt? there is nothing in the title which matches that

#366230 Copied

Rose Tyler

Support staff

August 31, 2023 at 12:16

Hello, Seema,

We appreciate your prompt response.

Our theme searches by title and description of products, so in your case – https://prnt.sc/bhh2oKIaA23M > https://prnt.sc/-yi2Yd_kbM-H (“tops” is in the description).

Kind Regards,
8theme team

#366241 Copied

Seema

Participant

August 31, 2023 at 12:18

ok.. thank you so much for your response..

#366242 Copied

Seema

Participant

August 31, 2023 at 12:18

I also want to ask is there a way to make drop of submenus in mega menu?

#366243 Copied

Rose Tyler

Support staff

August 31, 2023 at 12:32

Hello, Seema,

Could you kindly provide an example of the menu you desire?

We encourage you to review the menus on our demos at https://xstore.8theme.com for reference.

Kind Regards,
8theme team

#366247 Copied

Seema

Participant

August 31, 2023 at 12:36

If you click on my website menu you will see accessories and its submenu underneath which are always open.

I want to show a drop down icon next to accessories menu, if some one click on it only then submenu is visible.

I mean click to open not always open

#366248 Copied

Rose Tyler

Support staff

August 31, 2023 at 16:14

Hello, Seema,

We appreciate your prompt response.

Regrettably, we are unable to accommodate your request at this time.

Kind Regards,
8theme team

#366289 Copied
Tagged: correct woocommerce search errors, fix woocommerce search bar, improve woocommerce search function, resolve wordpress search problems, wordpress themes search issues
Viewing 9 results - 1 through 9 (of 9 total)