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Search bar results - by xcor - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 5 years, 11 months ago ago by Rose Tyler

  • Avatar: xcor
    xcor
    Participant
    December 10, 2018 at 19:31

    Hello,
    please, when I use the search, I receive the javascript codes inherent to the images as an answer instead of the description. I use only pages for answers, no articles and no products (I have excluded woocommerce).
    How can I solve this problem?
    Thanks best regards.

    https://prnt.sc/lt7efk

    Please, contact administrator
    for this information.
    #205724 Copied Theme version: default
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 11, 2018 at 08:11

    Hello,

    Please provide us with URL of page where we will be able to recreate the problem.
    Also, provide temporary wp-admin access.

    Regards

    #205746 Copied
    Avatar: xcor
    xcor
    Participant
    December 11, 2018 at 09:00

    Hello,

    thanks for reply, I have enabled the search, these are the data to access the wp-admin:

    Please contact administrator
    for this information.
    #205753 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 11, 2018 at 09:20

    Hello,

    The page has a carousel and it causes the issue. I think, there are 2 ways:
    1) Create a post instead of the page and set Excerpt manually http://prntscr.com/ltf1d3 > http://prntscr.com/ltf1kj
    or
    2) Set here http://prntscr.com/ltf2nh 0

    Regards

    #205759 Copied
    Avatar: xcor
    xcor
    Participant
    December 11, 2018 at 11:00

    Thank you very much!

    Best regards

    #205780 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 11, 2018 at 11:03

    You’re welcome!

    Regards

    #205781 Copied
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