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Search doesn’t work when click on button

This topic has 6 replies, 2 voices, and was last updated 2 years, 5 months ago ago by SBB

SBB

Participant

June 20, 2022 at 10:14

Hello,

From some reason when we click to search button it gives error 500. It does show quick search product, but issue happen when clicked on button.

Any idea what could be an issue please?

Please see attached screenshots.

Thanks,
Tomas

Please, contact administrator
for this information.

#326324 Copied Theme version: 8.2 WooCommerce version: 6.6.0

5 Answers

Rose Tyler

Support staff

June 20, 2022 at 10:29

Hello,

1/ Contact your hosting provider first, ask about assistance from their side and check the server error log.
2/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is a reason for the problem.
Let us know results

Regards

#326325 Copied

SBB

Participant

June 26, 2022 at 13:23

Seems issue was woo commerce, as after latest update it started work. Thanks 🙂

#327051 Copied

Rose Tyler

Support staff

June 26, 2022 at 13:51

Thanks for letting us know.
Have a nice day!

Regards

#327052 Copied

Rose Tyler

Support staff

June 26, 2022 at 13:51

We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads

Regards

#327053 Copied

SBB

Participant

June 29, 2022 at 17:24

done 😉

#327599 Copied
Tagged: button, json, result, search, template, woocommerce, wordpress
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