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Search engine - by Piotr Laskowski - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 5 years, 8 months ago ago by Olga Barlow

Piotr Laskowski

Participant

March 14, 2019 at 08:24

Hi, the search engine does not work correctly.
Whatever I type – always the same products appear in the search results.
I do not know how to solve this problem.
I use your search engine in header.
Regards

Please, contact administrator
for this information.

#210890 Copied Theme version: 2.0 WooCommerce version: 2.6.4

1 Answer

Olga Barlow

Support staff

March 14, 2019 at 11:10

Hello,

You are using too old version of the Royal theme and WooCommerce it could be the reason of the problem. We would recommend you to create a staging site (to avoid problems on the production site and be able to fix them without rush), update theme and all the included plugins to latest versions and then check the problem. In case the issue still appears then reply back with access to staging site and we’ll check it in more details. If you want we can help you with theme and plugin update, just let us know.

Regards

#210904 Copied
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