Search engine do not work with custom post types

This topic has 6 replies, 2 voices, and was last updated 6 years, 4 months ago ago by Olga Barlow

  • Avatar: idon
    idon
    Participant
    July 30, 2018 at 11:26

    I think it could be an improvement for the store search engine for product features

    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 30, 2018 at 12:30

    Hello,

    Sorry, I’m not sure that understand your request. By default, it searches by product name, SKU, if you want to include more params then we would recommend to use third-party search plugins for advanced search.

    Or what exactly do you want to include in search?

    Regards

    Avatar: idon
    idon
    Participant
    August 6, 2018 at 11:38

    For example, I want to add a custom post type on the product page for EAN number, but the search engine can not find it.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 6, 2018 at 13:58

    Hello,

    You need to additionally customize the search option. You can submit customization request to WPKraken team to get help with this.

    Regards

    Avatar: idon
    idon
    Participant
    August 6, 2018 at 17:36

    I don’t understand, Could you help me? Thank you

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 7, 2018 at 08:34

    Hello,

    If you want to add search by additional post type contact WPKraken team with customization request.

    Additional customization is outside the scope of our support https://themeforest.net/page/item_support_policy

    Regards

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