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Search form doesn't work - by - on WordPress WooCommerce support

This topic has 5 replies, 2 voices, and was last updated 9 years, 4 months ago ago by Jack Richardson

Inactive

August 25, 2015 at 13:06

Hello, can’t find a mistake with search form by products and categories.
Can you please help me?

Please, contact administrator
for this information.

#82174 Copied Theme version: 4.0 WooCommerce version: 2.4.6

4 Answers

Jack Richardson

Support staff

August 25, 2015 at 14:04

Hello,

As I see search form is working:
http://storage8.static.itmages.com/i/15/0825/h_1440507789_4391407_843c4de9b5.png
Please clarify the issue with more details.

Best regards,
Jack Richardson.

#82194 Copied

Inactive

August 25, 2015 at 14:13

hmm…
If you input just latin symbols in search form it’s working. But if i input cyrillic symbols (my site usually in Russian) or just numbers with latins – SCU (glo-001 for example) search system doesn’t work.

#82201 Copied

Inactive

August 25, 2015 at 15:55

SCU: glo-001 (my example search request) is this one product
http://7shops.ru/shop/prosportpit/balance-kit-%D0%B1%D0%B0%D0%BB%D0%B0%D0%BD%D1%81-%D0%BA%D0%B8%D1%82/

SCU: 1-030
http://7shops.ru/shop/pro-products/sushi-products/fish/%D1%81%D0%B5%D0%BC%D0%B3%D0%B0-%D0%BE%D1%85%D0%BB%D0%B0%D0%B6%D0%B4%D0%B5%D0%BD%D0%BD%D0%B0%D1%8F-7-8-%D0%BA%D0%B3-%D1%81-%D0%B3%D0%BE%D0%BB%D0%BE%D0%B2%D0%BE%D0%B9/

Thank you

#82235 Copied

Jack Richardson

Support staff

August 26, 2015 at 07:58

Hello,

Unfortunately products can’t be searched by SKU number, only by name. Try to disable all 3rd-party plugins and check search form after that. Seems some plugin is causing the issue.

Best regards,
Jack Richardson.

#82297 Copied
Tagged: array, form, json, search, templates, woocommerce, wordpress
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