Return to previous page

Search form not working well. - by Filtersolutions

This topic has 9 replies, 4 voices, and was last updated 7 years, 1 months ago ago by Olga Barlow

Filtersolutions

Participant

September 25, 2017 at 07:58

Currently, if I search and hit enter, the search results page 100% of the time shows, “No Products Were Found”.

If, however, I search and don’t hit enter but wait for the Ajax results in the search field, I see lots of results! The dilemma there, however, is that I am seeing results for products that I have hidden!

Please, it’s urgent.

it happened to me a long time ago, and now it has happened again. It may be for WC upgrade.

Thank you.

#173269 Copied Theme version: 4.8.2 WooCommerce version: 3.1.2

8 Answers

Olga Barlow

Support staff

September 25, 2017 at 08:53

Hello,

Could you, please, provide me admin panel and FTP access to your site or to your staging site? We’ll check and try to help you.

Regards

#173287 Copied

Filtersolutions

Participant

September 25, 2017 at 10:06

Ok. I just send it to you.

Please, contact administrator
for this information.

#173323 Copied Theme version: 4.8.2 WooCommerce version: 3.1.2

Olga Barlow

Support staff

September 25, 2017 at 17:38

Hello,

Thank you. I passed your problem to our developers and inform you once they find the solution.

Regards

#173381 Copied

Filtersolutions

Participant

September 25, 2017 at 18:50

Okay. remember that this happened a long time and I would like to know what solution you give.

#173386 Copied

boyeng3k

Participant

September 26, 2017 at 07:59

Same my problem i’m waiting for solution.

#173394 Copied

jowjow

Participant

September 29, 2017 at 18:08

I have the same problem, any solution?

#173834 Copied

Olga Barlow

Support staff

October 3, 2017 at 08:31

Hello, @Filtersolutions

We have fixed the problem on your staging site. Please, check and if you don’t find problems you may copy xstore/framework/theme-functions.php on the production.

Regards

#174017 Copied

Olga Barlow

Support staff

October 3, 2017 at 08:32

Hello, @boyeng3k, @jowjow,

Please, provide me FTP access to your site and we’ll fix the problem or wait for the next theme update.
Sorry for the inconvenience.

Regards

#174019 Copied
Viewing 9 results - 1 through 9 (of 9 total)