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Search in menu not working properly - by jonkdesign

This topic has 6 replies, 3 voices, and was last updated 9 years, 4 months ago ago by Eva Kemp

jonkdesign

Participant

July 9, 2015 at 18:01

Hi there,

I have recently purchased your theme (which is excellent) and have found that the search in the header. The modal window seems to be added after the footer element and when a search is clicked, the modal window appears above the header.

I am guessing the javascript is not loading properly?? Any help would be much appreciated.
Thanks
Jon

#74348 Copied Theme version: 3.0 WooCommerce version: 2.3.13

5 Answers

Eva Kemp

Support staff

July 10, 2015 at 08:31

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.
Did you edit original theme files?

Regards,
Eva Kemp.

#74415 Copied

jonkdesign

Participant

July 10, 2015 at 12:05

Hi Eva

Many thanks for your quick response. Details attached.

The issue may have happened due to losing connection part way througy the theme install, so I tried again via FTP by overwriting the files that were there. Since then, I have tried deleting the theme, switching to twentyfifteen theme and then re-adding Classico afresh, but the same issue persists.

Not only that, but I notice that the product pages additonal images are a mess. Again I suspect this is a javascript issue?

Over to you amigo.
Thanks again
Jon

Please, contact administrator
for this information.

#74472 Copied Theme version: 1.2 WooCommerce version: 2.3.13

Jack Richardson

Support staff

July 11, 2015 at 07:00

Hello,

As I see modal search form is working properly now:
http://storage1.static.itmages.com/i/15/0711/h_1436594388_4634882_50f816a060.png
Have you resolved this issue?

Please provide us with a page link where you have problem with images.

Best regards,
Jack Richardson.

#74612 Copied

jonkdesign

Participant

July 13, 2015 at 11:14

Hi Jack

Apologies for not letting you know sooner – but yes all the issues are now sorted thanks. I deleted all files, switched the theme across to standard wordpress template and then reuploaded the original Classico template – and that did the trick.

Thanks again for your support
Jon

#74804 Copied

Eva Kemp

Support staff

July 13, 2015 at 17:24

Hello,

You’re welcome

Regards,
Eva Kemp.

#74914 Copied
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