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Search not pulling up any results - by jamiedesigns

This topic has 14 replies, 7 voices, and was last updated 8 years, 10 months ago ago by Eva Kemp

jamiedesigns

Participant

January 26, 2016 at 05:19

When I search on my site, it won’t pull up any products. This was working before I updated the theme to the newest version.

Please, contact administrator
for this information.

#109961 Copied Theme version: 2.10 WooCommerce version: 2.4.13

13 Answers

Robert Hall

Support staff

January 26, 2016 at 08:59

Hello,

I’ve reupload theme files. Please check the search option now.

Regards,
Robert Hall.

#109982 Copied

jamiedesigns

Participant

January 26, 2016 at 23:14

Thank you so much! Looks like it’s working now. Did I upload the update theme wrong?

#110183 Copied

Stan Russell

Participant

January 27, 2016 at 08:38

Hello jamiedesigns,

there were some errors with files but now they are all fixed. Is your problem solved now?

Regards,
Stan Russell.

#110201 Copied

wowdres

Participant

January 28, 2016 at 06:29

Hi im having the same issue

Please, contact administrator
for this information.

#110422 Copied

wowdres

Participant

January 28, 2016 at 08:29

hi please help me with the search my ftp account:

Please, contact administrator
for this information.

#110438 Copied

Jack Richardson

Support staff

January 28, 2016 at 14:28

Hello @wowdres,

What is your site name?
Please provide the link to wp-admin panel.

Best regards,
Jack Richardson.

#110537 Copied

wowdres

Participant

January 28, 2016 at 14:36

Good morning thanks for your response, my wp-admin panel link is :
http://www.styleandstories.com/wp-admin and the credentials are:

Please, contact administrator
for this information.

#110539 Copied Theme version: 10

blindfire

Participant

January 28, 2016 at 15:13

I have the same problem.

Please, contact administrator
for this information.

#110550 Copied

blindfire

Participant

January 28, 2016 at 15:38

And my wp-admin:

Please, contact administrator
for this information.

#110562 Copied

Jack Richardson

Support staff

January 28, 2016 at 18:32

Hello @wowdres,

You were sent 2 fixed files to your email address.
Have you reuploaded them?

Best regards,
Jack Richardson.

#110612 Copied

Jack Richardson

Support staff

January 28, 2016 at 18:34

Hello @blindfire,

We can’t connect via FTP. Please check the credentials.

Best regards,
Jack Richardson.

#110613 Copied

blindfire

Participant

January 29, 2016 at 11:18

Credentials checked and double checked. Those are the right ones.
I surely can replace the files/apply fixes my self if I could get some hint of things causing this.

My e-mail:

Please, contact administrator
for this information.

#110723 Copied

Eva Kemp

Support staff

January 29, 2016 at 12:39

Hello @blindfire,

You can update the theme to the latest version now http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906 where the issue with search form has been fixed.

Don’t forget to create back up of your files and database before starting update process!

Regards,
Eva Kemp.

#110744 Copied
Tagged: best selling, no results, persuasive, search results, themes, woocommerce
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