Search not working - by Dittemila - on WordPress WooCommerce support

This topic has 7 replies, 2 voices, and was last updated 8 years, 11 months ago ago by Jack Richardson

  • Avatar: catrine87
    Dittemila
    Participant
    January 28, 2016 at 16:05

    Halllo. the search function is no longer working.
    Can you please take a look at it and fix it if possible.

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: catrine87
    Dittemila
    Participant
    January 28, 2016 at 16:05

    thank you

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 28, 2016 at 17:05

    Hello,

    Please provide us with FTP credentials.

    Best regards,
    Jack Richardson.

    Avatar: catrine87
    Dittemila
    Participant
    January 28, 2016 at 19:54

    yes

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 29, 2016 at 10:25

    Hello,

    As I see search is working without any problems http://prntscr.com/9wanjr.
    Please clear browser cache and check it from your side.

    Best regards,
    Jack Richardson.

    Avatar: catrine87
    Dittemila
    Participant
    January 29, 2016 at 13:49

    it seems to be working again.

    Now I have this text displaying :
    Your theme (LEGENDA – 8theme WordPress theme) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 30, 2016 at 09:56

    Hello,

    Please update the theme to the latest version 2.11.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Best regards,
    Jack Richardson.

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