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Search Page Doesn’t Work when Metabox AIO installed

This topic has 2 replies, 2 voices, and was last updated 2 years, 4 months ago ago by Rose Tyler

Nick Platides

Participant

August 10, 2022 at 14:46

Hi,
I am using xstore and I recently installed Metabox AIO plugin for adding some additional functionality to my website. However I noticed that ever since I enabled this plugin, my search page doesn’t work as expected after I type a keyword and press enter (the ajax search works perfectly). Specifically it causes a fatal error on \meta-box-aio\vendor\elightup\twig\Twig\Loader\ChainLoader.php
on line 99. Is there any way I can overcome this error? This is a very significant plugin that a lot of your customers use, so you might want to address this issue.

Thanks in advance.

Please, contact administrator
for this information.

#331455 Copied Theme version: 8.2.4 WooCommerce version: 6.7

1 Answer

Rose Tyler

Support staff

August 10, 2022 at 15:16

Hello,

Thanks for using our theme and for contacting us, but we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our support.
Contact support of the plugin first.
Also, you can send a request about adding compatibility with the mentioned plugin to our Feature requests list – https://www.8theme.com/taskboard/

Regards

#331462 Copied
Tagged: doesn't work, metabox aio, search page, themes, woocommerce, wordpress
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