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Search Results Missing Products - by bnourse

This topic has 7 replies, 3 voices, and was last updated 3 years, 4 months ago ago by Olga Barlow

bnourse

Participant

October 8, 2021 at 20:10

The search tool seems to be missing some, but not all products when we search by a Brand name.
For example “olukai”:
https://borregooutfitters.com/?s=olukai&post_type=product&et_search=true finds 6 products. But a brand filter https://borregooutfitters.com/shop/brand/olukai/ finds 10 products.
Or “stonewall kitchen”:
https://borregooutfitters.com/?s=stonewall+kitchen&post_type=product&et_search=true finds 3 products. But a brand filter https://borregooutfitters.com/shop/brand/stonewall-kitchen/ finds 32. Do you know what’s wrong??

#304993 Copied Theme version: 8.0.7 WooCommerce version: 5.7.1

6 Answers

Rose Tyler

Support staff

October 9, 2021 at 08:42

Hello,

Our theme searches by title, description, SKU, posts, pages. It does not search by tags, brands, categories.

Regards

#305016 Copied

bnourse

Participant

October 9, 2021 at 12:45

Thanks for getting back to me. This seems like quite a severe limitation, given your focus on woocommerce. Can Brands be added? Also, why then does the search using a Brand pull up anything at all?

#305031 Copied

Rose Tyler

Support staff

October 10, 2021 at 15:57

Hello,

1/ Please check this topic – https://www.8theme.com/topic/include-brands-in-search-results/
2/ Provide temporary wp-admin access, so we can take a closer look “why”.

Regards

#305087 Copied

bnourse

Participant

October 10, 2021 at 17:31

Hello,
Thanks again for getting back to me.
1. May I respectfully suggest that adding XStore Brands to the Xstore Search would be a very desirable new feature request? A customization would be expensive and run the risk of being incompatible with future releases of the theme.
2. Regarding the “why”, after further exploration, we have realized that the Products that show up in the XStore search include the Brand name in the product description. Those that do not, do not. So now we know “why”.
3. For the moment, we are trying to work out a scheme to programmatically add the XStore Brand to the end of the Product description, so we don’t have to edit every one of our thousands of products to get them to show up in a search for their Brand. Could you please provide us with information as to where the Xtore Brand for a given product can be found in the data?
Thanks you for helping us work through this issue.

#305093 Copied

bnourse

Participant

October 10, 2021 at 17:32

I meant to say “database” rather than “data”.

#305094 Copied

Olga Barlow

Participant

October 11, 2021 at 16:28

Hello,

1) You can submit request here https://www.8theme.com/taskboard/ If it takes votes from other customers then our developers will be able to add it to the queue
3) You can find code to display product brand name here https://www.8theme.com/topic/question-about-developing-a-functionality-with-brands/

Regards

#305191 Copied
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