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Search results take forver to load - by Adeeb Ahmed

This topic has 9 replies, 4 voices, and was last updated 3 months, 2 weeks ago ago by Andrew Mitchell

Adeeb Ahmed

Participant

September 4, 2024 at 15:25

HI,
My search bar takes forever to load, please guide me on how to fix it . Thanks

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8 Answers

Rose Tyler

Support staff

September 4, 2024 at 15:39

Hello, Adeeb Ahmed,

Thank you for reaching out to us.

Please try to disable all third-party plugins that are not included with XStore
(https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the problem.

Best Regards,
8Theme’s Team

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Adeeb Ahmed

Participant

September 4, 2024 at 16:30

Thanks for replying , The issue isnt with the plugins, it was working but stopped working now, the loading icon on the load takes forever to load

Files is visible for topic creator and
support staff only.

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Rose Tyler

Support staff

September 4, 2024 at 16:39

Hello, Adeeb Ahmed,

Could you kindly confirm whether you have completed the test we previously requested?

Additionally, we would appreciate it if you could provide us with temporary WP-admin access to enable us to investigate the issue more thoroughly.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

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Adeeb Ahmed

Participant

September 5, 2024 at 15:07

Hi, thanks for responding , i will share temporary login info

Please contact administrator
for this information.

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Rose Tyler

Support staff

September 5, 2024 at 15:47

Hello, Adeeb Ahmed,

Please clear cache and check how the search works now.

Best Regards,
8Theme’s Team

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Adeeb Ahmed

Participant

September 5, 2024 at 18:59

Thanks for replying, it is to inform that the issue isnt fixed yet

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Jack Richardson

Support staff

September 6, 2024 at 08:24

Hello @Adeeb Ahmed

We have found the reason of the issue and successfully fixed it on your web-site. This fix will be included in next theme update, so you should not worry about loosing the changes after the update.

Could you please, check if the issue was fixed on your side ?

Kind regards, Jack Richardson

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Andrew Mitchell

Support staff

September 7, 2024 at 19:34

Dear Adeeb Ahmed,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

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Tagged: boost woocommerce search speed, fix slow woocommerce searches, improve woocommerce search speed, speed up wordpress searches, woocommerce search optimization, woocommerce slow search results, wordpress templates search delay
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