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See the logo of my store in the emails that the client receives, for example, orders.

This topic has 3 replies, 3 voices, and was last updated 5 months, 3 weeks ago ago by Andrew Mitchell

keengoo

Participant

June 26, 2024 at 04:20

I have problems with the email templates, I add the logo, but when I place an order, for example, the logo that I added in the templates does not arrive in the email and the template changes color, I update the black one and it arrives purple.

Please, contact administrator
for this information.

#401640 Copied Theme version: 9.3.13

2 Answers

Rose Tyler

Support staff

June 26, 2024 at 06:57

Hello keengoo,

Thank you for reaching out to us with your queries.

Could you please provide temporary wp-admin access? We need to check your current settings first.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

#401656 Copied

Andrew Mitchell

Support staff

June 28, 2024 at 03:03

Dear keengoo,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#402133 Copied
Tagged: best selling themes, customizable woocommerce themes, email order notifications, enhanced customer experience, store logo email integration, woocommerce themes
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See the logo of my store in the emails that the client receives, for example, orders.

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