Seems like the salesbooster, advanced reviews summary is not working on the site.

This topic has 3 replies, 2 voices, and was last updated 3 hours, 44 minutes ago ago by Nicolo

  • Avatar: Nicolo
    Nicolo
    Participant
    January 27, 2025 at 17:32

    Hi

    Seems like the salesbooster, advanced reviews summary is not working on the site.

    I have 3 reviews total, and its not appearing?

    Here is a recording for your referance:

    https://www.loom.com/share/0e599522c56d41bfac707969e9de5ac1?sid=2022ce0f-0400-4e17-a0e6-b992a1ab0578

    How can this be fixed?

    I added the login credentials if a quick inspection is needed from your part

    Regards

    Content is visible for topic creator and
    support staff only.
    2 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 28, 2025 at 16:14

    Dear @Nicolo,

    I hope this message finds you well.

    Could you kindly provide us with the correct FTP access to your website? This will allow us to review the server files and investigate the issue within the code of our theme.

    Thank you for your assistance.

    Kind regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: Nicolo
    Nicolo
    Participant
    January 28, 2025 at 17:05

    Sure

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    support staff only.
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