Return to previous page

Seems like the sticky footer of the single product builder is not fetching the price?

This topic has 8 replies, 3 voices, and was last updated 1 months, 1 weeks ago ago by Andrew Mitchell

Nicolo

Participant

August 6, 2024 at 13:16

Seems like there is some error with this variable product:

https://elmate.no/produkt/matero-sett/

Not able to add to cart with the sticky add to cart bottom footer?

Thanks for troubleshooting this.

Added the login if its neccessary for you

The screenshot is the error message after trying to add to cart from sticky footer

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#409052 Copied Theme version: 9.3.16

7 Answers

Jack Richardson

Support staff

August 6, 2024 at 14:16

Hello @Nicolo,
Currently we don’t expect any issue when try to add this product from Sticky cart element. Video attached below.
Kind regards, Jack Richardson

Files is visible for topic creator and
support staff only.

#409063 Copied

Nicolo

Participant

August 7, 2024 at 13:42

Please try the other variant:

Yaguar

#409326 Copied

Jack Richardson

Support staff

August 7, 2024 at 14:07

Hello @Nicolo,
We tested and everything works correct. Video attached below.
Kind regards, Jack Richardson

Files is visible for topic creator and
support staff only.

#409337 Copied

Nicolo

Participant

August 7, 2024 at 14:23

Sorry for the misunderstanding:

https://elmate.no/produkt/matero-sett/

Enter the link, choose yaguar variation.

Let me know if it works on your end

regards

#409343 Copied

Andrew Mitchell

Support staff

August 8, 2024 at 18:00

Hello, Nicolo,

Thank you for providing the link. Could you please send us the FTP access details at your earliest convenience?

Best Regards,
8Theme’s Team

#409575 Copied

Nicolo

Participant

August 9, 2024 at 10:56

Here it goes

Please contact administrator
for this information.

#409647 Copied

Andrew Mitchell

Support staff

August 10, 2024 at 13:49

Hello, Nicolo,

Thank you for providing us with the necessary access. Upon review, we have identified that the “Woo All Products For Subscriptions” plugin is causing errors in the console. These errors appear when switching variations, leading to operational issues.

We have noticed that you are not using the latest version of this plugin. We strongly recommend updating it to the most recent version. After updating, please clear the CDN and cache to ensure the changes take effect. Should the problem persist after these steps, we advise contacting the plugin’s author for further assistance.

Thank you for your attention to this matter. Should you require any more information or assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

#409740 Copied
Tagged: price fetching problem, product pricing error, single product builder, sticky footer issue, woocommerce solutions, woocommerce templates, wordpress
Viewing 8 results - 1 through 8 (of 8 total)